Privacy Policy

01. Information We Collect

At InfynixWorks, we respect your privacy and are committed to protecting the personal information you provide when you visit or use our website.

Information You Provide

When you contact us, submit an enquiry, request a service, or fill out a form, we may collect:

• Name
• Email address
• Phone number
• Company or business name
• Website URL
• Service requirements
• Other information you voluntarily provide

Automatically Collected Information

We may automatically collect technical information such as IP address, browser type, device type, operating system, pages visited, referring website, date and time of access, and website interaction information.

02. How We Use Information

We may use collected information to:

• Respond to enquiries and requests
• Provide information about our services
• Prepare proposals and quotations
• Communicate with you
• Improve our website and user experience
• Understand website traffic and usage
• Provide customer support
• Maintain website security
• Prevent fraud, abuse, or unauthorized activity
• Comply with applicable laws and regulations

03. Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and measure marketing or advertising performance.

Cookies may also be used by analytics, advertising, or other third-party technologies integrated into our website.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

04. Analytics & Advertising

We may use third-party analytics and advertising platforms such as Google Analytics, Google Ads, Meta, or similar services to understand website performance and measure marketing campaigns.

These services may collect information about your interaction with our website through cookies, pixels, tags, or similar technologies, subject to their own privacy policies.

05. Information Sharing

We do not sell your personal information.

We may share information with trusted service providers or technology partners where reasonably necessary to operate our website, communicate with you, provide services, process enquiries, analyse website performance, or support our business operations.

• Website hosting providers
• Technology service providers
• Analytics providers
• Advertising and marketing platforms
• Email and communication providers
• Professional advisers
• Government authorities where legally required

06. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate interests.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

07. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

08. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal data, including the ability to:

• Request information about personal data being processed
• Request correction of inaccurate information
• Request deletion where applicable
• Withdraw consent where processing is based on consent
• Raise a privacy-related grievance
• Exercise other rights available under applicable law

To exercise a privacy-related right, please contact us using the details provided below.

09. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

10. Children's Privacy

Our website is not intentionally directed toward children, and we do not knowingly collect personal information from children except where permitted or required by applicable law.

11. International Data Transfers

Some of our technology or service providers may process information using infrastructure located outside India.

Where personal information is transferred or processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable laws and appropriate safeguards.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

Any updated version will be posted on this page with a revised "Last Updated" date.